Crafted for Comfort,

Designed for Delight


Bathroom Collections

Freshen up your routine with our Bathroom Collections. Durable, designer ceramics that make each day a little brighter, cleaner, just better.


Kitchen Collections

Our Kitchen Collections mix form with function—sinks that handle the messiest of pots and the heartiest of laughs. Cook, clean, and celebrate the everyday.

LF22 Extra Tall Toilet

22″ Height, Comfort Elongated Bowl, Ideal for Tall Users

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Inspiration in Every Space
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FAQ

For assistance, please email our support team at [email protected] with your item’s model number and the details you’re seeking, including any photos that might help.

We strive to gather accurate information for you as quickly as possible.

Los Flexi products are available through various online platforms including the official site at losflexi.com, Amazon, and others.

Please follow the following steps to complete a proper installation:

Ensure that you have located the installation instructions and if applicable, the templates, included in your Los Flexi product packaging.

If help is still required, please contact our Technical Support online via: [email protected]

Los Flexi offers a 1-year replacement and 2-year repair from the purchase date, covering manufacturing and material defects on items bought directly from their website.

Customers may need to submit photos of any damage, order number, shippping address.

For detailed warranty claims, reach out to the customer support team via e-mail: [email protected].

Los Flexi addresses issues with damaged or incorrect items by offering refunds and replacements.

For refunds, there’s a 30-day return window from the delivery date, requiring items to be unused and in original packaging; Los Flexi covers return shipping for defective or quality-related issues.

For replacement, Los Flexi provides a 1-year replacement policy for items needing substitution, ensuring customer satisfaction and product integrity.

Please contact our customer service for refunding or replacing products via e-mail: [email protected].

We will ship within 1-2 business days.

Delivery across the USA typically occurs within 2-7 working days, but may extend due to factors like remote locations, logistics issues, weather conditions, traffic, national holidays, and peak seasons.

Our expert Technical Service team is available for all product installation and repair inquiries. You can reach our Technical Service via e-mail: [email protected].

Be the first to know when a new collection is released.

Don’t worry, we don’t have time to send you spammy emails even if we really wanted to. We’re too busy making beautiful products.

Time-Honored Techniques

Pure, Durable Ceramics